Terms and Conditions

Please take the time to read our Terms & Conditions before making a purchase or placing orders through our online store. We may update these Terms & Conditions periodically.

PRICING POLICY, CUSTOMS AND IMPORT DUTIES

Prices displayed on our online store are listed in US dollars (USD) and IDR (Indonesian Rupiahs) . Prices may fluctuate due to changes in conversion rates. For customers within Indonesia, we offer the option to pay via bank transfer in Indonesian Rupiahs (IDR). For international customers, secure payments can be made through our online e-shop using PayPal, Xendit and DOKU Services, allowing you to safely provide credit card, debit card, or bank account information. We recommend thoroughly reading and understanding PayPal, Xendit and DOKU’s privacy policies. For deliveries outside Indonesia, the delivery charge does not cover potential taxes and duties imposed by customs in the destination country. The responsibility for any customs duties, foreign taxes, or additional fees lies with the customer. For details on your country’s customs policies, please contact your local customs office.

All purchases shipped within Bali will not incur shipping charges.

RETURNS AND EXCHANGE POLICY

We do accept exchanges, returns, or refund requests. Please consult the sizing chart or email us if you have any questions, as we accept returns or exchanges for sizes, colors, or styles due to any errors. Be aware that the color may vary slightly from what is displayed on your monitor due to the manual process and washing effect of the clothes. If you have any urgent issues with your order, please email info@ubudish.com.

CANCELLATION

By purchasing from ubudish.com, you agree that late delivery does not constitute a breach of our agreement and does not entitle you to cancel an order.